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Where is my Kickstarter Alpha keys!?
ArchivedUser
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I've not received a single email from you guys and I'm getting angry I spent 500 dollars on this and no word or anything. What is going on.
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There have been many individuals such as yourself who use gmail that report emails from Intrepid are going to their "Promotions" or spam folders. While there have not been a great number of updates that have gone out thus far post Kickstarter via this method that is likely why.
If you are missing your KS key code to redeem and apply to your account, there are instruction posted here in support for you to follow. The link is - https://forums.ashesofcreation.com/discussion/36172/what-to-do-if-youve-not-received-lost-your-kickstarter-backer-code/p1 . Now in reference as to the specifics of the email that was sent:
Once you have your key, either from your inbox / promotions folder, or you follow the above posted instruction to have it resent, you will go here to redeem it - www.ashesofcreation.com/code-redeem.
I would advise that you also join the official Ashes of Creation discord for updates - https://discord.gg/ashesofcreation. You will find all official updates from the DEV team in the GAME INFORMATION catagories at the very top of the discord menu. These include #welcome, #faq, #news, #game_information and #social_alerts.
thank you,
Imperius_Integretas additionally if you question is in regards to phase access, the Braver of Worlds backer access is to our 1st phase of Alpha known as Alpha 1. We have posted an update here that includes updates regarding release phase timing - https://forums.ashesofcreation.com/discussion/36788/faq-read-me-before-posting-customer-service-updated-01-07-2018#latest . I will also post that part here below for clarity:
Q: When will Ashes of Creation launch?
also grant access to some media and influencers. This Alpha is invite only.