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Checkout error

CrellsterCrellster Member
in Support & FAQ
Is there an issue with your commerce checkout? I'm trying to purchase a Voyager pack and:
In Cart
Press [Checkout]
There's an overlay with a spinning graphic with coloured symbols
The basket times out after ~21 secs
The call to Secure.xsolla.com looks like it's be the cause? It's timing out, and looks to be your PSP? (chrome / win)

Thanks

Comments

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    LieutenantToastLieutenantToast Member
    Hi there friend! If you're still seeing this issue now, and after trying other browsers, please go ahead and reach out to Xsolla support directly so they can help investigate further and assist you!

    I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
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This discussion has been closed.