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Reporting a forum bug - views don't appear to be tracking properly

AidanKDAidanKD Member
edited August 2022 in Support & FAQ
Hi Team,

Just reporting a bug but it seems that views aren't tracking properly, so only one view is being added and you can see by all the new posts on the main page:

oj2tf0xctwts.png

Just bringing to attention if it is not known!

Comments

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    DolyemDolyem Member
    Anybody else not getting notifications/not seeing correct view counts on posts?
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    AidanKDAidanKD Member
    Incidentally other users have reported this, so I don't believe it to be a client side issue
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    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    Greetings AidanKD!

    Our Community team is aware of this issue and looking at what might be causing it. They hope to have a resolution soon.
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    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    Greetings Dolyem!

    Thanks for reporting this. I have merged your post with AidanKD for better tracking.
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    SongRuneSongRune Member, Alpha One, Adventurer
    This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.
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    daveywaveydaveywavey Member
    Yeah, I'd noticed that too, and had just come here to log it! Haha

    image-2022-08-24-124119144.png

    I'm using the Opera web browser, Version: 89.0.4447.101
    This link may help you: https://ashesofcreation.wiki/
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    daveywaveydaveywavey Member
    image-2022-08-24-124509197.png

    Hehehe
    This link may help you: https://ashesofcreation.wiki/
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    CROW3CROW3 Member
    I'm experiencing the same thing (web & mobile)
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    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    SongRune wrote: »
    This past week or so, when I reply to a thread, it has a decent (but not perfect) chance of being marked as "1 unread". Thing is, it's just me and the post I replied to. It's a little weird.

    I have merged your thread into the existing thread. This is something we are aware of and are working to resolve. Thank you for the report.
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    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    The issues with Views should be resolved. We appreciate your patience as we worked to resolve this issue.
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This discussion has been closed.