Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Comments
This worked for me too - thanks!
Nvidia hasn't released a driver update for my card in a few years so unfortunately this didn't work for me. I clearly have Directx 12 though, so this isn't a user issue.
Very disappointed not to be able to play.
yes
The team is working to investigate this issue, and they'd like DirectX Diagnostic (DxDiag) from testers having this issue to help us sort this one out.
I've DM'ed people from this thread, but if either you don't get the DM or you see this thread later, this is how to send this to us so the team can investigate:
Use the steps below to generate a DxDiag:
For subject in the Support ticket, please write "DirectX 12 Issue" and send this to us here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
Edit: I posted this without checking page 2 of the forum. The problem is being worked on.
Update: I got an email back with some suggestions with how to fix it, and it's all stuff that's already on this thread. However, I checked the comparison stats between the Iris Xe and the Nvidia gtx 1070 (minimum req), and it does sound like the Iris Xe is a bit sub-par. I don't know how significant of an impact that would make on the game's performance, but unless anyone with the Iris Xe has made it work, we might just have to wait for the game to develop a bit more.
I've compared my dxdiag to someone else's, and it appears the type of DX12 required is a newer version than some people are able to obtain.
There is an easy fix to this which is to create a hotfix with a DLL or patch allowing people with older versions of DX12, or just simply having any version of DirectX12, to be allowed to run the game.
They just need to enable all versions of DX12. What GPU do you have?
also, either on all or most of installs I had to go through missing 'xinput1_3.dll' error, to solve it need to download installer from https://www.microsoft.com/ en-us/download/details.aspx?id=35
This is completely distinct from the issue we have been experiencing here. I haven't heard much of an update and hope there is still some visibility on this issue.
agreed, Wish they would
GTX 1070Ti
Just tried this, says the download is no longer available
Sorry my bad, it added the ")" as part of the link, retry now. it should work.
It doesn't work
The issue presented in this thread is not describing the launcher not updating. The error we are running into is when attempting to start the game that "Direct X 12 is required to run this application."... and the application not starting despite Direct X 12 being present on our machines.