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Unable to Get into game. Error Code 32.

AhsokaTanoAhsokaTano Member, Alpha One, Alpha Two, Early Alpha Two
The first weekend of the A2 test I was able to play. The following weekend i was unable to get to Realm Selection due to Pending Service Connection. Code 32.

Any progress on fixing this?

Is it something on my end that I can fix?

Im not reading 24/7 but I am semi/pretty active on reading discord and nothing said has worked that Ive seen and tried. Really hoping to be able to log in this weekend. Especially because I have some friends that will be able to play this time.
Thanks to anyone who has put in time to looking into this error for those of us experiencing it.
x75zturis6k01.jpg

Ahsoka, out

Comments

  • Its_MeIts_Me Member, Alpha Two
    edited November 2024
    AhsokaTano wrote: »
    The first weekend of the A2 test I was able to play. The following weekend i was unable to get to Realm Selection due to Pending Service Connection. Code 32.

    Any progress on fixing this?

    Is it something on my end that I can fix?

    Im not reading 24/7 but I am semi/pretty active on reading discord and nothing said has worked that Ive seen and tried. Really hoping to be able to log in this weekend. Especially because I have some friends that will be able to play this time.
    Thanks to anyone who has put in time to looking into this error for those of us experiencing it.

    I would make certain to update and pay attention to when servers crash or come down as errors will always pop up trying to get in when this happens. Just keep trying and if you continue to have issues, you might want to look at your files (there was an issue with some systems downloading huge amounts of unnecessary files if I remember correctly) or perhaps uninstall and reinstall launcher?

    I know they were working on this last week. I would take a look at the official discord for updated information on this. Here is where they were requesting more information last week from people having the error: https://discord.com/channels/256164085366915072/1299156202764107880/1302387263405293689

  • AhsokaTanoAhsokaTano Member, Alpha One, Alpha Two, Early Alpha Two
    Haha. That link actually goes to my discord post. Thank you though for trying to help. its been frustrating go so far.

    Information Update.
    Shutdown computer. on turning back on was able to log in the first time. closed game to see if i could log in again. and back to Code 32. So decided to shut down computer again and try for first time success only to get first time Code 32.
    x75zturis6k01.jpg

    Ahsoka, out
  • wolverine0312wolverine0312 Member, Alpha Two
    Any update on your solution? I have this same issue and dont really find a solution. Someone says they fixed it by reinstalling windows, so trying to se an alternate solution before trying that
  • xsphyxiaxsphyxia Member, Alpha Two
    edited January 4
    I don't know if anyone ever found a solution to help them but I found a solution that works for me. It takes some fidgeting but it works

    When you load into Ashes and get the error code that pops up, don't click anything. Press ESC, it will try to connect again. Normally I will get error 32, then 33, 34, and sometimes 7... just keep hitting ESC each time an error occurs. Eventually you will get to the main screen. If it fails, exit and try again.

    At the main screen, your character may not appear immediately. Just wait for a little and it should appear.
  • SyclonessSycloness Member, Alpha Two
    I am having the very same issue since the update. When I log in I have to escape out of the error 32/33 code until I connect to the character list. I have no characters for about 2-3 minutes until the game loads them up. I have not had any problems loading into the game until after this last update.
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