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launcher error, Unable to authenticate to Intrepid Cloud Services. Please try again later

pinkyjoyfulpinkyjoyful Member, Alpha Two
edited November 9 in Alpha Two Bug Reporting
4dt7lxr9hchi.png

im a fresh install first time.
i get that error every log in attempt after username and password.
ive tried with all my virus firewalls down but same thing.
i am alpha 2 first wave.
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Comments

  • SighxdSighxd Member, Alpha Two
    Having the same issue!
  • bloodprophetbloodprophet Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    This a right now thing or a thing from last weekend?
    Most people never listen. They are just waiting on you to quit making noise so they can.
  • LaschanaLaschana Member, Alpha Two
    I am also having the same issue.
  • lacksterlackster Member, Alpha Two
    Same issue here, I posted something on reddit https://www.reddit.com/r/AshesofCreation/comments/1glxy2p/intrepid_cloud_services_authentification_error_i/?. Looks like a "now" bug. Are you guys on EUW ? I tried a VPN, didn't solve anything
  • bloodprophetbloodprophet Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    If this is right now thing.

    Servers are down till tomorrow.
    Most people never listen. They are just waiting on you to quit making noise so they can.
  • SighxdSighxd Member, Alpha Two
    bloodprophet wrote: »
    If this is right now thing.

    Servers are down till tomorrow.

    This issue is before being able to even download client / create character like others have been able to do. At least in my issue.
  • LaschanaLaschana Member, Alpha Two
    Sighxd wrote: »
    bloodprophet wrote: »
    If this is right now thing.

    Servers are down till tomorrow.

    This issue is before being able to even download client / create character like others have been able to do. At least in my issue.

    This is also my issue.
  • groovyone73groovyone73 Member, Alpha Two
    having same problem now... yesterday had no problem downloaded launcher, started download game client. at some point it stalled and was stuck at file ops 99%, download was 100% and Dmedia at 100%. i shut down launcher and brought it back up. and after trying to log in to repair or reinstall. i got this error same as these folks. today is nov7th. it is 1:58pm pst. and i need this resolved before tomorrow.
  • bplus11bplus11 Member, Alpha Two
    groovyone73 wrote: »
    having same problem now... yesterday had no problem downloaded launcher, started download game client. at some point it stalled and was stuck at file ops 99%, download was 100% and Dmedia at 100%. i shut down launcher and brought it back up. and after trying to log in to repair or reinstall. i got this error same as these folks. today is nov7th. it is 1:58pm pst. and i need this resolved before tomorrow.

    This happened to me. Started download, got to about 68% and it stalled out. Restarted launcher and am getting this error every time I try to login.
  • DeeSavDeeSav Member, Alpha Two
    Same issue here on my end. I Just want to get it all installed before tomorrow :(
  • BulldozarBulldozar Member, Alpha Two
    ^ Same issue as listed above.

    Fresh install this morning.
  • snarkwavesnarkwave Member, Alpha Two
    Same issue. Just purchased. Fresh install.
  • king7xking7x Member, Alpha Two
    Same issue here.
  • FurgSonoffurgFurgSonoffurg Member, Alpha Two
    Same issue for alot of us, what is the fix?
  • bloodprophetbloodprophet Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    Just checked and see what your talking about.

    Out of curiosity.
    Where do you guys think the download comes from?
    Where do you think the character creator is located?
    Most people never listen. They are just waiting on you to quit making noise so they can.
  • alexpetr2023alexpetr2023 Member, Alpha Two
    Issue is happening to all accounts at the moment, not just for those starting tomorrow
  • groovyone73groovyone73 Member, Alpha Two
    sortof an update: while looking for fix or resolve of issue. i read that while intrepid is patching and config/booting new servers, as well as patching new glitch,bug,model,terain,pathing updates. these thing can disrupt or cause issues to cloud services.
  • groovyone73groovyone73 Member, Alpha Two
    groovyone73 wrote: »
    sortof an update: while looking for fix or resolve of issue. i read that while intrepid is patching and config/booting new servers, as well as patching new glitch,bug,model,terain,pathing updates. these thing can disrupt or cause issues to cloud services.

    Issue is happening to all accounts at the moment, not just for those starting tomorrow.-alexpetr2023.
  • pinkyjoyfulpinkyjoyful Member, Alpha Two
    pinkyjoyful wrote: »
    4dt7lxr9hchi.png

    im a fresh install first time.
    i get that error every log in attempt after username and password.
    ive tried with all my virus firewalls down but same thing.
    i am alpha 2 first wave.

    update post

    i was informed to turn off IPV6
    so i did and it let me through to download
    however after full download and a nap, i received the same error again on the download menu
    after i closed and restarted the launcher
    the issue still remains now during login with IPV6 off only its almost immediate.
  • groovyone73groovyone73 Member, Alpha Two
    i hope that this post. has a little bit of a calming effect on some of you. i'm feeling excited and a little stressed out right now. as i am sure alot of you are. please keep the faith and determination of the dev's in mind. they are doing amazingly huge strides in a short amount of time, to keep things running as smooth as a alpha can be. this weekend will be even more stressfull as you know, 1000's of new wave1 key holders are swarming. remember breath in and out. be mindful and we'll come through. ever caring, groovy.
  • KaftaKafta Member, Alpha Two
    i have the same issue as you pinkjoyful
    I turned IPV6 off it still didn't let me through
  • sauceypantssauceypants Member
    yep, same
  • NornareshNornaresh Member, Alpha Two
    f8qdaaa5lehz.png
  • bloodprophetbloodprophet Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    cc4peu3vc8ig.png
    Most people never listen. They are just waiting on you to quit making noise so they can.
  • kamikanakamikana Member, Alpha Two
    g80tc9nz9aj7.png
  • SeanersSeaners Member, Alpha Two
    Same here - I reached out to support and nobody responded. Really looking forward to playing this today, even took the morning off of work and tried to preload last night.
  • SymaSyma Member, Alpha Two
    having this same issue even now that the authentication servers are upwqr2p2o3awhu.png
  • AnarvenAnarven Member, Alpha Two
    i cant even download the launcher...

    9092ygmahhbn.png
  • AnarvenAnarven Member, Alpha Two
    am i the only one that cant download launcher?
  • XephXeph Member, Alpha Two
    pinkyjoyful wrote: »
    4dt7lxr9hchi.png

    im a fresh install first time.
    i get that error every log in attempt after username and password.
    ive tried with all my virus firewalls down but same thing.
    i am alpha 2 first wave.

    Any update on this now that the client is available for download? I'm still encountering the same issue.
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