Glorious Alpha Two Testers!
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Crash when loading for the first time
Slipgate
Member, Alpha Two
ISSUE: I am not able to get past character creation.
Symptoms:
Issue is Repeatable (every time) when I create a character (tried all three races in case it was something to do with that, and created all different classes as well, and have tried 3 servers)
Steps to create issue: When character is created I click "play" the screen will load to a new white screen then show a load bar at the bottom right side of the screen. It will complete with 100 percent and a new load bar will generate. The second load bar will show 37-44% loaded and then break.
Other issue: Sound like a fire crackling will be in the background and it seems like it just stops and nothing further is shown.
Steps taken:
Clear up the space on HD: Current space on HD is 232 gigs free
-Resolution: moved most logs within the AOC\saved\logs into a different HD.
DirectX issue:
-Resolution: Downloaded the DirectX sound package as suggested in other posts
-File corruption:
-Resolution: Used the Repair Tool multiple times. (Nothing changes)
-Deleted full game and put on a different HD (Nothing Changes)
Driver issue:
Resolution: Downloaded latest drivers present for sound and Video.
I am not sure what else to do here, and would love some input as to where to go next for troubleshooting.
Symptoms:
Issue is Repeatable (every time) when I create a character (tried all three races in case it was something to do with that, and created all different classes as well, and have tried 3 servers)
Steps to create issue: When character is created I click "play" the screen will load to a new white screen then show a load bar at the bottom right side of the screen. It will complete with 100 percent and a new load bar will generate. The second load bar will show 37-44% loaded and then break.
Other issue: Sound like a fire crackling will be in the background and it seems like it just stops and nothing further is shown.
Steps taken:
Clear up the space on HD: Current space on HD is 232 gigs free
-Resolution: moved most logs within the AOC\saved\logs into a different HD.
DirectX issue:
-Resolution: Downloaded the DirectX sound package as suggested in other posts
-File corruption:
-Resolution: Used the Repair Tool multiple times. (Nothing changes)
-Deleted full game and put on a different HD (Nothing Changes)
Driver issue:
Resolution: Downloaded latest drivers present for sound and Video.
I am not sure what else to do here, and would love some input as to where to go next for troubleshooting.
0
Comments