BUG!My character fell into the ground

My character fell to the ground, logged into the game with a black screen, only to see the public screen typing, and then turned into the game to read repeatedly. Unable to enter the game.

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mgl_hulunbior

I have been reading the interface for three hours, restart the computer, reinstall the game, have tried, other characters can also play, but the character who fell into the ground BUG, has been unable to enter the game, staying in the reading interface, can the game production team solve it as soon as possible? urgent面三个小时了

Taleof2Cities

If the “unstuck” in-game feature doesn’t work, you’ll need to start a Support ticket to get your character moved, mgl_hulunbior.

That’s what needs to be done as soon as possible.

mgl_hulunbior

I'm waiting for a reset

mgl_hulunbior

What is a support ticket? Generally speaking

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