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Alpha Two Realms are now unlocked for Phase II testing!

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Unable to Access Phase 2 of Alpha 2

NineD9SSNineD9SS Member, Alpha Two
edited December 23 in General Discussion
I have been unable to access the game since the start of Phase 2 of Alpha 2. I had no issues in Phase 1, the best I was able to do on day one of Phase 2 was to create a character and then I ended up stuck on the loading screen, the game eventually shuts down. My system is an i9 on Windows 11, with a 3070ti gpu and 16gb of ram. The system is only used for gaming as I have a streaming and recording PC for everything else. So the system is not being taxed with any other programs. Before Phase 2 started I had some issues with another game which I use my Logitech G920 wheel with. I ended up rolling back Logitech GHUB and my NVIDIA drivers as the wheel was causing the other game to experience massive frame drops while using the wheel, a regular controller brought the FPS right back up. I also uninstalled the latest Windows Updates on Windows 11 to try and resolve the issue. I was unable to fix the issue with the wheel and I found out many others were having the same issue with the Logitech G920, but I did find the game also wouldn't run with the new NVIDIA app that seems to have replaced NVIDIA Geforce Experience. I have since uninstalled the NVIDIA APP, I have reinstalled the latest Windows Updates and Logitech GHUB is the latest 2024 version. The other game can only be played with controller. So when Phase 2 of Ashes of Creation started I was not able to get past the loading screen after making a character. This was while I had the Windows 11 updates uninstalled. Now I have reinstalled them and the game will not even load into the lobby, it immediately shuts down. I have tried uninstalling the game multiple times, I've tried repair and I only use SSD drives. I have tried reinstalling the game to a different drive and that doesn't resolve the issue as well. I have tried turning off my antivirus software and disabling the firewall and the game still will not get to the lobby, it just shuts itself down.
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