Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Full PC crash randomly every 5 - 10 minutes (Unplayable)
NadeSwiiv
Member, Alpha Two
My PC randomly goes to black screen every now and then while playing the game.
I think its the GPU driver that crashes. The entire pc stops functioning when it happens, even discord and other things crash
There are no reproducible steps I can take to make the crash happen, it seems to happen randomly.
It seems to happen on every graphics setting (Very high / High / Medium)
My specs are:
Windows 11
RTX 3090
64 GB RAM
INTEL I9-10900K CPU
I think its the GPU driver that crashes. The entire pc stops functioning when it happens, even discord and other things crash
There are no reproducible steps I can take to make the crash happen, it seems to happen randomly.
It seems to happen on every graphics setting (Very high / High / Medium)
My specs are:
Windows 11
RTX 3090
64 GB RAM
INTEL I9-10900K CPU
0
Comments
Lower the setting and the resolution help a little bit but still the crash happen.
Windows10
RTX 3080
32GB RAM
INTEL I7-11700k
Create a ticket with the support team. There was a pinned thread about this and it was unpinned with no follow up from staff. Best bet now is to send in tickets and ask them to get it added to the known issue list.
How to send in logs and ticket: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files
The original pinned thread that had other reports of this happening: https://forums.ashesofcreation.com/discussion/62010/bug-hunting-gpu-crashes-and-running-out-of-vram
Most people have seen that turning off Super Resolution and capping to 30FPS gives a couple of hours of playtime before this type of issue happens again.