Full PC crash randomly every 5 - 10 minutes (Unplayable)

My PC randomly goes to black screen every now and then while playing the game.

I think its the GPU driver that crashes. The entire pc stops functioning when it happens, even discord and other things crash

There are no reproducible steps I can take to make the crash happen, it seems to happen randomly.

It seems to happen on every graphics setting (Very high / High / Medium)

My specs are:
Windows 11
RTX 3090
64 GB RAM
INTEL I9-10900K CPU

Find more posts tagged with

Comments

Maturn

I have the same issue,
Lower the setting and the resolution help a little bit but still the crash happen.

Windows10
RTX 3080
32GB RAM
INTEL I7-11700k

NadeSwiiv

bump, still no solution found, game is quite literally unplayable like this...

Fronke

For every one experiencing the issue:

Create a ticket with the support team. There was a pinned thread about this and it was unpinned with no follow up from staff. Best bet now is to send in tickets and ask them to get it added to the known issue list.

How to send in logs and ticket: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files

The original pinned thread that had other reports of this happening: https://forums.ashesofcreation.com/discussion/62010/bug-hunting-gpu-crashes-and-running-out-of-vram

Most people have seen that turning off Super Resolution and capping to 30FPS gives a couple of hours of playtime before this type of issue happens again.

bigassgun

Yarp, never crashed before the last patch. Crashing multiple times now. All my exp debt is literally from crashes now. Very fun.

Child Item