Let's discuss New Player/starting area.
I see it regularly stated that the current setup isn't great, is lacking, etc. personally, I agree but it doesn't matter that much to me as a seasoned MMO player. That said, it's still an opportunity for feedback, improvement, new player learning, and setting the stage for what the game is about.
I'm certain that the new character area is under review as theyre planning to expand the world map and introduce additional new player areas (they stated 4 or 5 are planned, one for each pair of races and then the Tulnar.) so now is a great time for feedback.
I think that an instanced tutorial area prior to entering the portal to Verra would be ideal. There's no reason that the players would need to be running into Verra with nothing but the clothes on their back and a rusty sword, since the organizations and governments that allow you through from the other side WANT you to succeed. Therefore, a brief training and equipment setup prior to walking through the portal makes sense to teach the character/player how to move, interact, and what the game is about.
When you frame the character as a sponsored pioneer with an amount of exposition about what you're getting yourself into, and why, players will feel more invested in the success of the nodes and their own advancement. You're here to retake the world from the ravages of time, corrupt gods, and cursed, monstrous races, or whatever.
Then when they're done in the tutorial area they pass through the portal with that sense of purpose.. straight into a warzone. Much like the current Lionhold setup, but with a sense of urgency. The portal attracts corrupted monsters, and you need to defeat them to get out. The safest way is with numbers, protecting an NPC(or player driven, great quest opportunity to find teammates and complete) caravan carrying goods down to Lionhold. We're already so close to this it's perfect.
Anyways, thats my feedback/suggestion for new players and new characters. Obviously the tutorial needs to be skippable after the first character, but a thorough exposition and tutorial will help with the overwhelming nature of MMO's.
What do y'all think, changes? A whole different idea?