ARE WE EVER GOING TO BE ABLE TO LOG IN???

masamunz

ARE YOU EVER GOING TO FIX THE LOG IN ISSUES AND SERVER CAPACITY?

Game is still totally and completely unable to log in.
Do you give server Priority to big name STREAMERS? or WHAT?

Cuz they seem to be the ONLY people allowed in through the LOG IN QUE.

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Comments

Mepps

We are working to improve the queue times. It is a top priority.

masamunz

When though? only 3 US servers? I haven't played for even 2 mins since yesterday. ONLY GOT IN TWICE and got DC'd right away.

Can you imagine how frustrating that is to a first time "player"?

This is the first impression you ONLY GET ONE CHANCE to make!!!
WHY WOULD YOU NOT HAVE MORE SERVERS OR SERVER CAPACITY/BANDWIDTH READY???

COME ON!! Get it together!!!

Comanche

Yooooooooooo Selling a game and not being able to log into that game is beyond CRAZY ……. WTF DID WE PAY FOR ??????????

Gizban

Alpha test environment.

tantristheharper

It's like none of you have ever played an MMO at release before… AND this game isn't even at launch yet. Finding and fixing problems like this is literally the point of Alpha/Early Access.

bfrick

Been trying for 24 hours no luck

ripper_tv

Nos han robado :( quiero acceso o rembolso ya.

dem0nik

https://forums.ashesofcreation.com/discussion/comment/511875#Comment_511875

Oh plenty, but all of them have resolved there issues within the first 5-10 hours. Day 2 and they still have login issues or account creation issues. First time player's will 80% never come back to the game with such a bad launch they spent money on.

Don't forget they are prioritizing Streamers get past the que, so there isn't any bad reviews from names people rely on for game reviews and if its worth getting or not.

culrich

Have played betas a lot, while this is the first calling itself an alpha and bugs, limited levels, broken skills or quests or mechanics I understand. Not being able to log in really feels like it should have been addressed before charging people to help debug a game.

everde

patience….patience… patience…

well, yesterdya queue for newly made character was about 400, and was going down pretty fast, so after ~half hours i was able to login. just to be kicked out 2 mins later, becouse servers went down for the night. today morning login queue for that character was ~950 ppl. took me 4 hours waiting. When i finally got in, i got the message that servers will shut down in 20mins… and also since GM mentioned to run further from newbie zone where login queues are the worst, i did just that, looked around, grabbed some weapons from the ground around, and went to 1st q through goblins to the next camp. then got kicked out as servers went down.

now after lunch and server back up i try to login again. my first character (lvl2 in first camp after starting place), login queue showed 50 (btw it had bug, since initially it showed only 2, but then it changed to 50). My other character in newbie starter zone had queue 430ppl. so obviously i thought i have to play first one since it the queue will be faster.. right?… right?…NO! apparently, this 50ppl queue goes down so horribly slow, that after ~2 and half hours wait it only went down to 20 ppl. If i chose second char in newbie starter zone, 430ppl queue probably would be down by now, as it that line was going way faster….

And here we come to a big problem, apparently you guys don't even have a login queue server to handle these queues, and here isnt a single queue to get into the game, but separate queues to get into separate zones of the game, which in my opinion is a very very wrong way to handle queues in general, as it should be one queue for waiting ppl, not separate multiple ones.

i hope on day 2 i get to at least try to leave this second starter camp, but starting to loose hopes for it… i hope you do smth about it, becouse you can't leave it like this, you will loose all players, and MMORPG first impressions mean a lot, maybe thay will get your game second chance after 5 years it goes to bad after first impression…

dakk2113

I also had a similar experience today…. i logged out in a different zone. when i got on i was in postion 17 for like an hour i was at 1 then at position one i sat for 1.5 hours. thought it was glitched or something. restarted new queue started back at 27 not that bad right?? nope ive been waiting for about 3.5 hours now on this new queue.. currently position 8…. this is the start of a new mmo on steam so honestly. it sucks but this game is awesome so far i really like it. i feel like im getting my old school need for a mmo scratched finally! been a long time waiting for that so a few hours in queue for growing pains is not that bad. still sucks but im posting this so it gets addressed and fixed. ive been apart of mmo launches for a while so it is what it is. guys did a great job making this game so far looking forward to seeing it grow. woot woot number 7 in queue while writing this. great game so far guys

righteousho

This does not fill me with excitement for the future, you have something here for sure. Not having enough servers ready for this launch is truly mind boggling. Poe 2 went down earlier today for an emergency fix although it did take longer then usual to get back up it did, also we were given multiple updates and estimates. Then i got stuck in a que of about 3700 less then a minute later i was in. Incomplete zones, broken skills/quests, shader issues etc etc totally understandable to a point. not being able to log in and link an account though…nah dude.

dem0nik

I wonder what the issue is for the que's The streamers get in just fine instantly.

snookylops

https://forums.ashesofcreation.com/discussion/comment/511980#Comment_511980

I've only gone from 81 to 15 in the last 5 1/2 hours, and now need to get some sleep. Here's to hoping that something is fixed by the time I try again tomorrow (but it is the start of the weekend, so… not terribly optimistic)

Erinshaw

attempeted to login at 1 pm 1300 in queue Currently 3 30 pm so 2 and a half hours got to 1195 then kicked from queue For Gods sake this is not acceptable More communication pleaSE NOT JUST WE ARE WORTKING ON IT

yinvoid

I've had this game for 1 day and have not made it through the queues at 6 pm to 1 the next day and i was at 87 before i had to sleep so gave up

everde

I was finally able to login a bit and play today. only becouse after waiting for >2 hours in queue again the server went off and i got to requeue but server was off for a while. i kept refreshing server list and waiting and once it got back i was fast enough to click on it to login. this time queue went almost instantly and i got in, lucky me. gameplay was fun up to lvl 5 i'm having a blast except your default quest text is too small for my laptop screen so my poor eyes are suffering and i need to sleep. Thank you. and btw your game has a lot of "haters" which seem unwaranted since so far AOC looks good, it has that old school MMO's vibe of depth that modern MMOs are lacking. And it has better graphics than old school mmos, so the game is very promising. And don't listen to haters, these are player population who play action, arcade games and shooters, reading even a couple quests texts are beyond them, but it's the RPG and old school MMORPG gamers are the ones who are going to stay. Thank you. And hope you fix queue lines, make it your first priority right now please. Everyone who wants to play, deserves to be in playing the game with the rest of us. "No player left behind" - write and stick it to your wall lol:)

orionpax43

Had to delete my character last night as he was stuck in an area that the Q went from 11 to 3 in around 8 hours. That's a long time to go so few spots. This dynamic way of queue based on where you logged out feels terrible and disingenuous. I left it up to see how long and had to go to sleep hours before it would have been out of queue. With only starting at 11. Logged in this morning with a new character.. right in. all servers.. However all servers are basically unplayable with the rubberbanding.

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