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cannot authenticate with web services

zod369zod369 Member, Alpha Two
edited December 2024 in Alpha Two Bug Reporting
As of today.. when I click Login.. I get "An error has occurred while attempting to authenticate with web services. Please try again later. [30]"

Comments

  • zod369zod369 Member, Alpha Two
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  • LadyofGamesLadyofGames Member, Alpha Two
    Same issue here. Steven just posted in Discord Alpha 2 bugs issues channel that they're looking into it. ETA 1-2 hours.
  • SkoborSkobor Member, Alpha Two
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  • ScyHunterScyHunter Member, Alpha One, Alpha Two, Early Alpha Two
    Same issue here, glad to hear they are already working on it.
  • AuricusAuricus Member, Founder, Kickstarter, Alpha Two, Early Alpha Two
    Same issue, thanks for bringing it to there attention. Glad they know and are looking into it. <3
  • H3adcharg3H3adcharg3 Member, Alpha Two
    edited November 2024
    hnr7hs1adany.png
    similar issue, started yesterday
  • tambukeytambukey Member, Alpha Two
    Same issue still occurring 1:40pm Eastern
  • lilmxcthulhulilmxcthulhu Member, Alpha Two
    It's been well over 24 hours since I was last able to log in. I did send a ticket yesterday. Sometimes I also get to a login page and put in my details, and then it's like a very pretty Blue Screen of Death, cos nothing happens. I was really happy the servers were open this week as I am away this weekend, but, alas.

    yrh5i9kf71ur.jpg
  • osnaposnap Member, Alpha Two
    edited November 2024
    Ya getting the same issue... things i have tried but did not help are:
    1. Running as Admin
    2. Restarting PC
    3. Restarting Internet
    4. Uninstalling and reinstalling
    5. Uninstalling and reinstalling with Revo
    6. Turned of Google Authenticator
    7. Released and Renewed IP
    8. DNS flush
    9. hard wired on a different lan for router
    10. Turned off IPv6

    Take any other suggestions....

    https://forums.ashesofcreation.com/discussion/64176/cloud-error-possible-fix/p1?new=1

    made a post on what worked for me
  • travothitravothi Member
    Just bought the alpha key and I am getting the unable to authenticate
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