Game wont start after Update 13.12.2024

Hello

After todays update my game wont start anymore. There is just a black image and it exits without an error message or anything like that and then I come back to the launcher where I can start the game again. Is there something like a crashdump or anything where i can see what causes the error?

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MysticWind

I am also having the same issue

Vipercoding

Same here

MysticWind

try this https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version Some one on discord suggested it and it seems to have worked

ItsNyx

Since this sounds like a new issue you're experiencing, give the typical troubleshooting steps a try (uninstall/reinstall/repair) and if that's unsuccessful, please contact Customer Support with your game logs. They'll be able to troubleshoot in more detail with you. Information about how to find your game log info can be found here.

Vaknar

Please also verify that your system meets all required minimum specs, including an internal SSD

https://support.ashesofcreation.com/hc/en-us/articles/26658550834835-What-are-the-minimum-and-recommended-computer-specifications-for-Alpha-Two

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