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Unable to Update Launcher (BSOD Loop)

MatsumeMatsume Member, Alpha Two
edited March 9 in Alpha Two Bug Reporting
Hello,

It's been a couple of months since I've logged in to Ashes and I tried updating the game earlier but I appear to be unable to complete updating the launcher. Every time it gets to the File Operations part of the launcher update I get a blue screen crash and full restart.

I have tried uninstalling and reinstalling the launcher several times (version:"IntrepidInstaller-0.3.286.54931") I have tried running as Admin and while turning off Windows Defender.
I have also tried clearing the Log In Session as well as Game Cache Settings and have turned up Patching Parallel Operations to maximum.
Finally, I've updated my drivers and I've tried updating/reinstalling the Microsoft Visual C++ Redistributable as well as manually installing EAC as instructed in the list of known issues.

I am at my wits end. I have no idea why the launcher keeps blue screening me and I have no idea what the issue is.

Specs are:
AMD Radeon RX 7900 XT
AMD Ryzen 7 5700X3D 8-Core Processor
32GB RAM
1TB SSD
Windows 10
DirectX12

Please Send Help!

Comments

  • MatsumeMatsume Member, Alpha Two
    Update: Since my last post I factory reset my PC and updated to Windows 11. Still getting blue screen crashes while updating AoC through the launcher.

    On my last attempt, I noticed my disc usage was maxed out at 100% before crashing so I went ahead and turned off Enable Write Write Caching on my SSD. This time disc usage did not hit 100% while updating but it still crashed about halfway through.

    Completely out of ideas at this point.
  • MatsumeMatsume Member, Alpha Two
    Final Update: After a second clean install of windows (this time from a USB drive) I began to experience more frequent and severe bluescreens, this time while playing other games as well. At this point I began to suspect a piece of hardware was dying and I came to the conclusion that my SSD was the prime culprit. So I upgraded my 1TB SSD to a brand new 2TB SSD and performed a third and final clean install of windows. Low and behold, no more crashes. I was finally able to update ashes and log in to Verra.
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