Greetings, glorious adventurers! If you're joining in our Alpha One spot testing, please follow the steps here to see all the latest test info on our forums and Discord!
Options

Not receiving emails regarding resetting password

DontfrownDontfrown Member
edited April 30 in Support & FAQ
I've reset my password several times over the last week attempting to change my password and I am not receiving any emails regarding this as expected.

I have checked all over my inbox including junk, trash, etc.

Comments

  • Options
    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    Greetings Dontfrown,

    We are aware of some issues that are causing password reset and email verification notifications sent from our Account Services system to fail to be sent. Our team is actively working to correct this and we hope to have a solution in place very soon.

    We will update this thread when we have a resolution in place.

    We appreciate your patience and apologize for the inconvenience.
    customer_support.gif
  • Options
    DontfrownDontfrown Member
    Thanks, all resolved now after contact from support.
This discussion has been closed.