Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Unexpected Kernel Mode Trap
fuzzmunky
Member, Alpha Two
Please note I have read the forums and followed the various solutions to this issue as best i can
Description
Upon launching game, I get a BSOD with Unexpected Kernel Mode Trap
Bug Reproduction Steps
Open launcher, login, launch game, BSOD. Open launcher, run easy anti cheat install, login, launch game, BSOD. Open launcher, login, run easy anti cheat install, launch game, BSOD.
I have also done these steps after Reinstall and repair.
Expected Result
Game launches and i get to do some good ol' pixel murder
Bug Report - Actual Result
BSOD kernel error, much sadge, very tear, no happy pupper
If you need me to post stats or anything feel free to reach out and I will provide any and all info you need to assist with this.
I continue to look forward to provide further assistance to your project and hope you and yours are well.
Description
Upon launching game, I get a BSOD with Unexpected Kernel Mode Trap
Bug Reproduction Steps
Open launcher, login, launch game, BSOD. Open launcher, run easy anti cheat install, login, launch game, BSOD. Open launcher, login, run easy anti cheat install, launch game, BSOD.
I have also done these steps after Reinstall and repair.
Expected Result
Game launches and i get to do some good ol' pixel murder
Bug Report - Actual Result
BSOD kernel error, much sadge, very tear, no happy pupper
If you need me to post stats or anything feel free to reach out and I will provide any and all info you need to assist with this.
I continue to look forward to provide further assistance to your project and hope you and yours are well.
0
Comments
https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files
I worked with customer support staff Peter via email, wherein I did submit my logs. If you need me to post them here as well let me know.