Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
🐛 Bug Hunt - Hanging/Freezing every 30~ seconds
Hey all! We're looking for those who have been experiencing frequent hangs or freezes while on the client. If this is happening to you, please share your DxDiag with us!
You can learn how to grab your DxDiag (Windows DirectX diagnostic file) here: https://support.ashesofcreation.com/hc/en-us/articles/1500010135142-How-to-submit-MSINFO32-and-DXDIAG
You can create a customer support ticket and share this with us, including as many details as possible on your hanging/freezing issue here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
You can learn how to grab your DxDiag (Windows DirectX diagnostic file) here: https://support.ashesofcreation.com/hc/en-us/articles/1500010135142-How-to-submit-MSINFO32-and-DXDIAG
You can create a customer support ticket and share this with us, including as many details as possible on your hanging/freezing issue here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
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