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The launcher is malfunctioning，I need help。

maksakimaksaki Member
edited October 3 in Support & FAQ

Comments

  • biglovebiglove Member, Alpha Two
    I am also experiencing this issue.

    If you spam the launcher after this error you can make it to the login page.
    If you click login it'll either crash or you'll get error code [30] advising you cannot be authenticated

    Going into the launcher settings trying to clear the game cache throws an error suggesting the launcher is still trying to patch
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    This has been occurring since the A3 update - though some nights I can get past these errors and log in
  • VaknarVaknar Member, Staff
    It may help to reinstall the launcher or client. If you're still experiencing issues, you can fill out a technical support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
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This discussion has been closed.