I feel like alot of mmo's underestimate the importance of a good wide range character creation.
For me a well made character creation with alot of options for you to make your character unique is important.
There is nothing more annoying then having clones walking around it takes the feeling away.
I feel like Black desert is the character creation model all mmo's should model after.
They also said there may be a possibility that the character creation tool may be released prior to game release so people can play with it to get their character look ready to go for release.