Greetings, glorious adventurers! If you're joining in our Alpha One spot testing, please follow the steps here to see all the latest test info on our forums and Discord!
Options

Normal Site login function not working for me

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Greetings, i've run across a little bug that im not really sure about.

Whenever I attempt to log into the website through the button on the top right of the website(sign in), I cannot log in. It says that I've put in wrong information. Password/Screenname

Now I've only been able to log into the site after putting in my email for the password recovery, and after that I can log in when it gives me the option of putting in my email and not my forum name. Before doing the log in that way I imediately tried logging in the normal way with the new password and it still has the same issue, but i can log in with my email on the page after resetting the password.

I'm not sure what is up. Should i not be trying to log in with my name Grisham? or is the name its requesting a different name I entered while creating my profile?

Thanks to anyone who can help me with this. I greatly appreciate it!

-grisham

Comments

  • Options
    ArchivedUserArchivedUser Guest
    Its supposed to be username + password, e.g. I use Julemanden and *************. It might just be some wierd bug (probably is), but just checking: You activated your account right?

    Another thing it could be, I feel like I've seen someone with that name before, maybe its been in use the deleted and the old password is still in the system somehow. But this kinda calls for people with better access than me :)
  • Options
    ArchivedUserArchivedUser Guest
    there is a known issue atm with the login, if you use <a href="https://www.ashesofcreation.com/login" target="_blank">https://www.ashesofcreation.com/login</a> you should be able to log in.
This discussion has been closed.