Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

How to upgrade summer package

ArchivedUserArchivedUser Guest
edited June 2017 in Forum and Discord Help
I emailed customer support last week.. I wanted to know how to upgrade my $150 June package to the $550 one. No response.

Comments

  • ArchivedUserArchivedUser Guest
    Hi ! 

    You will be able to upgrade once your AoC account and KS pledge are synced. You should receive a code which you can redeem on your AoC account, and then you'll be able to upgrade. 

    Codes should be sent between 28th of June and 1st of July as far as I've heard. 
  • ArchivedUserArchivedUser Guest
    Authorize said:
    Codes should be sent between 28th of June and 1st of July as far as I've heard. 
    That's what I know about the issue as well. I too am waiting to upgrade my pledge.
  • ArchivedUserArchivedUser Guest
    I am talking about upgrading a June package to a higher June package. Not KS to June. Its great that I cant get an official answer to this either from support or here. Makes me really rethink putting more money in this game if their customer service is already this bad.
  • ArchivedUserArchivedUser Guest
    Hi, currently the support team is flat out answering a high volume of support tickets, you will be able to upgrade summer packs to a higher tier summer pack, once that system is in place. a announcement will be made when this is possible

  • ArchivedUserArchivedUser Guest
    edited July 2017
    And still no answer...  Seems like they would want money.
  • ArchivedUserArchivedUser Guest
    Hey there BoredMuse, as Shunex said, it's a little crazy right now. Upgrading is still a process being worked on and a full announcement should be up shortly. Thanks for understanding! :D
This discussion has been closed.