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Password change
ArchivedUser
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I got an email about "You recently changed the password associated with your account."
But I did not change my password, all I did was use the redeem code link you emailed out for Kickstarter then I also went to the Dashboard page for the first time.
In the email there is this section:
"If you did not make this change and believe your account has been compromised, please contact us ASAP."
I used the link to send an email to contact@ashesofcreation.com but the email has come back saying "Address not found".
I have now gone to your website and changed my password in case there was a security breach on your site and I have now received 2 more emails about my password being changed.
Is there currently a problem with your security?
In the case that these emails are being generated by you:
Could you please change your system so that these emails are only sent if I actually change my password.
Please only send these emails once.
Please make sure if you include instructions on how to contact you in case of a security problem that that information is 100% correct and that any email addresses work.
In the email there is this section:
"If you did not make this change and believe your account has been compromised, please contact us ASAP."
I used the link to send an email to contact@ashesofcreation.com but the email has come back saying "Address not found".
I have now gone to your website and changed my password in case there was a security breach on your site and I have now received 2 more emails about my password being changed.
Is there currently a problem with your security?
In the case that these emails are being generated by you:
Could you please change your system so that these emails are only sent if I actually change my password.
Please only send these emails once.
Please make sure if you include instructions on how to contact you in case of a security problem that that information is 100% correct and that any email addresses work.
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