So i bought an addon, does it show anywhere?

ArchivedUser

I bought the fire and ice elemental skins, and paypal took the money, but it's not showing in my account anywhere that i bought it, no record of it in orders, and i didn't get any kind of receipt email from AOC

ArchivedUser

Same issue, I'm emailing Intrepid

ArchivedUser

Megs said:

Same issue, I'm emailing Intrepid

Okay ^_^ Would appreciate if you could let me know in this thread when you get a reply so i know whether i need to do the same

ArchivedUser

@Meharial @Megs does it show here?

https://www.ashesofcreation.com/dashboard/?idc_orders=1

ArchivedUser

lexmax said:

@Meharial @Megs does it show here?

https://www.ashesofcreation.com/dashboard/?idc_orders=1

No, only my leader of men package from kickstarter shows.

I bought the fire and ice skins and the summer kiss cloak, but theres no record of it anywhere other than paypal telling me the money has gone.

ArchivedUser

lexmax said:

@Meharial @Megs does it show here?

https://www.ashesofcreation.com/dashboard/?idc_orders=1

Nope just the Royalty package. Although I have the paypal receipt, I've emailed Intrepid, so it'll all be fine
I just wanted to check if anyone else was having the same issue, and to let them know they weren't alone

ArchivedUser

Megs said:

lexmax said:

@Meharial @Megs does it show here?

https://www.ashesofcreation.com/dashboard/?idc_orders=1

Nope just the Royalty package. Although I have the paypal receipt, I've emailed Intrepid, so it'll all be fine
I just wanted to check if anyone else was having the same issue, and to let them know they weren't alone

Whats the email address i should use btw?

ArchivedUser

Mehariel said:

Megs said:

lexmax said:

@Meharial @Megs does it show here?

https://www.ashesofcreation.com/dashboard/?idc_orders=1

Nope just the Royalty package. Although I have the paypal receipt, I've emailed Intrepid, so it'll all be fine
I just wanted to check if anyone else was having the same issue, and to let them know they weren't alone

Whats the email address i should use btw?

cs@intrepidstudios.com

ArchivedUser

Thanks ^_^

ArchivedUser

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ArchivedUser

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ArchivedUser

No idea why this all posted 4 times

ArchivedUser

Forums are buggy that way.

ArchivedUser

I still have not gotten my KS code, it's been 2 weeks, i did everything right, emailed intrepid, posted on these forums twice, verified all info is correct, very upset. No response from intrepid.

ArchivedUser

@goldboyy45 hope it works out for you.

ArchivedUser

T-Elf said:

@goldboyy45 hope it works out for you.

Thank you, no response from intrepid.