Greetings, glorious adventurers! If you're joining in our ongoing Alpha One testing, please follow the steps here to see all the latest test info on our forums and Discord!

Refund process time?

I've sent an email to [email protected] over a week ago asking for a refund, how will it take for my refund to be processed? thank you


  • there isn't a "estimated wait time" currently, you could always try bumping the ticket asking if there is any progress. 
  • Thank you! i'll do that

  • So, it has been over 2 weeks that i've sent my request for a refund... Im getting a little worried here! 
  • Can you send me a msg here on the forums with your ticket subject line, email address as well as the ticket number given.. I will gladly escalate with the IS team.


  • yea for sure! thank you for helping out, now let me figure out how to send a message...
  • Ticket has been escalated.


This discussion has been closed.