Glorious Alpha Two Testers!

Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.

Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.

Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.

Refund process time?

ArchivedUserArchivedUser Guest
in Forum and Discord Help
I've sent an email to cs@intrepidstudios.com over a week ago asking for a refund, how will it take for my refund to be processed? thank you

Comments

  • ArchivedUserArchivedUser Guest
    there isn't a "estimated wait time" currently, you could always try bumping the ticket asking if there is any progress. 
  • ArchivedUserArchivedUser Guest
    Thank you! i'll do that

  • ArchivedUserArchivedUser Guest
    So, it has been over 2 weeks that i've sent my request for a refund... Im getting a little worried here! 
  • ArchivedUserArchivedUser Guest

    Can you send me a msg here on the forums with your ticket subject line, email address as well as the ticket number given.. I will gladly escalate with the IS team.


    thanks,

  • ArchivedUserArchivedUser Guest
    yea for sure! thank you for helping out, now let me figure out how to send a message...
  • ArchivedUserArchivedUser Guest

    Ticket has been escalated.

    Thanks,

This discussion has been closed.