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Refund process time?

ArchivedUserArchivedUser Guest
in Forum and Discord Help
I've sent an email to cs@intrepidstudios.com over a week ago asking for a refund, how will it take for my refund to be processed? thank you

Comments

  • ArchivedUserArchivedUser Guest
    there isn't a "estimated wait time" currently, you could always try bumping the ticket asking if there is any progress. 
  • ArchivedUserArchivedUser Guest
    Thank you! i'll do that

  • ArchivedUserArchivedUser Guest
    So, it has been over 2 weeks that i've sent my request for a refund... Im getting a little worried here! 
  • ArchivedUserArchivedUser Guest

    Can you send me a msg here on the forums with your ticket subject line, email address as well as the ticket number given.. I will gladly escalate with the IS team.


    thanks,

  • ArchivedUserArchivedUser Guest
    yea for sure! thank you for helping out, now let me figure out how to send a message...
  • ArchivedUserArchivedUser Guest

    Ticket has been escalated.

    Thanks,

This discussion has been closed.