need help with payment

ArchivedUser

Hey i need help quickly, i paid for the summer crowdfunding but for some reason paypal has done it through echeque which takes 7-8 working days to complete, does this mean i would get the benefits once it goes through? Because there's no way of cancelling the echeque unless intrepid cancels it for me..

ArchivedUser

Hi!
It would be best to contact  CS@IntrepidStudios.com and explain the situation. If you can send a copy/image of the echeque that might help the team (and prove that you have purchased the product) ^^
I believe your transaction will go through fine but no harm contacting the team
I'm sure customer services will help you out as best as they can

ArchivedUser

Yeah just making sure it will go through fine thanks though, sent them a mail

ArchivedUser

Starsky said:

Hey i need help quickly, i paid for the summer crowdfunding but for some reason paypal has done it through echeque which takes 7-8 working days to complete, does this mean i would get the benefits once it goes through? Because there's no way of cancelling the echeque unless intrepid cancels it for me..

Hi there,

I have moved this thread into our Customer Support board. As @Diura indicated, an email to CS@IntrepidStudios.com would be the best approach for this type of a question.
Many thanks for your support

ArchivedUser

hi there @Starsky just following up to make sure the payment went through went ok?

ArchivedUser

I will go ahead and close this thread. Please let us know if you need any additional assistance
Thanks,