Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Crowd Funded Donation is not applied to my account

ArchivedUserArchivedUser Guest
edited October 2017 in Forum and Discord Help
I donated to the kickstarter but never received a crowdfund order to the AoC account associated with the email I crowdfunded with.

Comments

  • ArchivedUserArchivedUser Guest
    edited September 2017
    hi there was an email sent out that contained a code to apply on the website it may have landed in your spam folder or if you use Gmail your promotions tab, it would have come from a no-reply@intrepidstudios.com email address,

    you can also try and use https://www.ashesofcreation.com/lost-license/ to get your key if you can't find it 

    failing all that please contact cs@intrepidstudios.com for further assistance
  • ArchivedUserArchivedUser Guest
    Thank you! I will contact that email as I have already gotten that email and tried lost license nothing gets applied to my account
  • ArchivedUserArchivedUser Guest
    hk1994 said:
    Thank you! I will contact that email as I have already gotten that email and tried lost license nothing gets applied to my account
    np they will be able to help you out :smile:

  • ArchivedUserArchivedUser Guest
    Good morning,
    Have you gotten this issue all sorted out now?
This discussion has been closed.