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PROBLEM - Account Lost License Key function not working (Master log)
ArchivedUser
Guest
The lost license key functionality of the the account dashboard - https://www.ashesofcreation.com/lost-license/ does not function. When inputting the email address associated with an account, the feature returns an error msg of: No License keys were found for your email address
At this time for lost license keys (KickStarter for ex) the appropriate next step is to send an email to CS@IntrepidStudios.com containing the following:
A response takes typically < 1 week. If in >1 week you have not received a response, please DM a Moderator in Discord.
Thank you,
At this time for lost license keys (KickStarter for ex) the appropriate next step is to send an email to CS@IntrepidStudios.com containing the following:
- Email address of account:
- Backer number (If KickStarter):
- Receipt of purchase:
A response takes typically < 1 week. If in >1 week you have not received a response, please DM a Moderator in Discord.
Thank you,
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