Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Received an email stating my account email address was changed, but...
ArchivedUser
Guest
I never requested the change. I tried logging into the game site to view my account & it now says that there is no account with that email address.
I tried contacting the email address listed in the the email I received about the change (contact@ashesofcreation.com) but received an error that the recipient was not found as a valid email address.
I pledged for a Braver of Worlds package & from what it looks like to me, my account has been stolen & the email address provided by Ashes of Creation's system goes nowhere.
Need some help here & have you implemented a 2-factor authentication system yet?
I tried contacting the email address listed in the the email I received about the change (contact@ashesofcreation.com) but received an error that the recipient was not found as a valid email address.
I pledged for a Braver of Worlds package & from what it looks like to me, my account has been stolen & the email address provided by Ashes of Creation's system goes nowhere.
Need some help here & have you implemented a 2-factor authentication system yet?
0
Comments
I had to create this account to be able to take part in this Alpha Zero time slot, but I still don't have my account & at this point I guess my name will never be mine again & from my perspective my Braver of Worlds package might as well be lost as well.
If anyone reading this is internal at Intrepid, you need to know that your support structure does not work from the perspective of your users. I caught the theft of my account within the hour it happened, and 2 weeks later I still have not had my account restored.
This is very unfortunate, as I had high hopes from this project, but if you can't restore accounts that are hacked & stolen from your customers that gambled a few hundred dollars to help you try to achieve your vision, then what hope is there for those that you are leaning on with financial incentives to market your project. Maybe someday before release I will get my account back, but my trust in this project is not what it was going in.