We are happy to announce that starting August 20, 2019 at 11:00 AM PDT the Divine Gateways will open once more for limited Apocalypse testing sessions! For more information, check out our FAQ here: https://ashesofcreation.com/news/2019-08-14-steam-announce-and-play-test-faq-for-ashes-of-creation-apocalypse

Still waiting for Alpha Zero code...

ArchivedUserArchivedUser Guest
edited December 2017 in Forum and Discord Help
Won an Alpha Slot 10 months ago (Week 6 drawing) and have been looking forward to it. 
NDA received & signed within 15 minutes of receiving.  That was 25 hours ago. (I received DocuSign acknowledgement instantly)
My time slot is Sunday at 10am but I haven't gotten access to the Alpha Zero forums, no game code, no software launch, nada.

I opened a pair of tickets on Friday for different issues but haven't gotten any responses besides the automatic one for ticket open.  So I don't think opening a support ticket is an acceptable answer.

Comments

  • Forum access is currently being worked on as there are current issues - stay patient
    Keys are being sent out in timeslot priority. Yours being at 10 am should come in a few hours.
    Once the key has been applied you will have access to the DL client.

This discussion has been closed.