Glorious Alpha Two Testers!

Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.

Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.

Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.

How to submit a support ticket

ArchivedUserArchivedUser Guest
edited June 2018 in Customer Service
You can submit a support ticket directly to Intrepid Studios as follows:
  1. Navigate to https://www.ashesofcreation.com
  2. Locate the Support gem icon at the bottom right of the home page.

  3. Enter keywords relating to your support issue in the search box.
  4. A list of responses will be shown. If none of the responses answers your query then click on the "Contact us" button at the bottom of the page.
*** Please note that all support correspondence and escalations related to accounts and web-store purchases are handled directly via email and not via the Discord server or forums posts.
Sign In or Register to comment.