Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

How to submit a support ticket

ArchivedUserArchivedUser Guest
edited June 2018 in Customer Service
You can submit a support ticket directly to Intrepid Studios as follows:
  1. Navigate to https://www.ashesofcreation.com
  2. Locate the Support gem icon at the bottom right of the home page.

  3. Enter keywords relating to your support issue in the search box.
  4. A list of responses will be shown. If none of the responses answers your query then click on the "Contact us" button at the bottom of the page.
*** Please note that all support correspondence and escalations related to accounts and web-store purchases are handled directly via email and not via the Discord server or forums posts.
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