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Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

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ArchivedUserArchivedUser Guest
in Forum and Discord Help
So on the 15th of December I sent a name change request (ticket no. 3648) yet still haven't received a reply, I'm quite confused as to what I should do about it, send another request ?

Comments

  • ArchivedUserArchivedUser Guest
    So I requested a name change through support on the 15th of December, yet still haven't received a reply, should I wait longer ? or send another request ? 
  • ArchivedUserArchivedUser Guest
    Intrepid is currently on holiday until after the 1st. With Alpha 0 and the Holiday wrapped into one, I suspect a small delay in response. Hang tight and they should likely be able to respond this week or next after the New Year.
  • ArchivedUserArchivedUser Guest
    Thanks :) 
  • ArchivedUserArchivedUser Guest
    This has been escalated to Intrepid
  • ArchivedUserArchivedUser Guest
    Thank you
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