Glorious Alpha Two Testers!

Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.

Add on cancellation

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Soo i dont know what the zendesk is, but its been a solid week since i submitted my support ticket for an add on to be cancled. Wanted to cancle the daystrider mule add on cosmetic from ks.
I havent even had a reply yet from the support team unfortunately, but hopefully i hear back soon concerning my situation.

Comments

  • ArchivedUserArchivedUser Guest
    Hi, they might be a bit busy atm, if you try "bumping" the ticket or subitting a new one, they will be able to get back to you asap
  • ArchivedUserArchivedUser Guest
    Ok i will take your advice and yeah i genuinely forgot about the events upcomming.
  • ArchivedUserArchivedUser Guest
    Pinkberry said:
    Ok i will take your advice and yeah i genuinely forgot about the events upcomming.
    all good that's all we can do atm, and yeah atm they are at GDC, and in a few week's it's PAX so pretty flat out atm, even for the support team :smile:
This discussion has been closed.