Opening a Ticket - instructions not clear..

TeyTey Member alpha-0-rank
edited April 16 in Technical Support
Ahoj!

So, the problem i have is when you want to open a ticket, it asks for a name and a email adress.. thats fine; But does it want me to put in my Real - and or Nickname, or a name for my Ticket?
So am i suppost to write "Tey", "John Johnson" or "Junk got stuck in filing cabinet" ?
Im not sure it which one it is. its only asking for a "name" with no description to it.
Would it be possible to make this more clear?
I don't want to make it harder for the Ticket Support to do their work by misnaming my tickets.

Thanks.

"One never knows what lies over the next hill, so go and see."

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