Glorious Alpha Two Testers!

Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Nearly 2 weeks and no support reply.

ArchivedUserArchivedUser Guest
in Forum and Discord Help
Bumped multiple times like I’ve been told. 

Comments

  • ArchivedUserArchivedUser Guest
    Normal response time for a CS ticket is around a week, however due to PAX and adding all the new Alpha Zero tester's getting their details sorted etc, there are delay's presently. Keep bumping your ticket, and someone will be with you soon.
  • ArchivedUserArchivedUser Guest

    Kalez,

    This section is for Discord or Forums support. The CS team queue via Zendesk is separate. What I would recommend is to "bump" your ticket by replying. The Moderator team does not have access to Zendesk and can not be of assistance sir.

    Thank you for your patience.

This discussion has been closed.