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Forum Structure
I hesitate to suggest this because I know very little about web development but as it stands the current forum structure is a bit confusing when searching for information. It doesn't show which page you are on when you are reading through the posts and I have a pretty terrible memory so I end up reading through the same pages multiple times. Plus I think sub-categories would make it much more easier to navigate. For example, in the guild category it would be great if you could have sub-categories for guild recruitments and players looking for guilds. I would also like to see a category for crafting as it is the topic I'm most interested in.
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Comments
My second is to have "back to top" link at the bottom of the forum page.
I believe they are looking for a community manager - maybe when they find someone.
I also agree, the forums are not perfect, but not a priority either.