Glorious Alpha Two Testers!

Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

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Purchased alot... can't see anything

Greetings:

So I contacted support in order to upgrade packages and what not - which I got the info correctly.

However I purchased the intrepid pack and alot of monthly bundles (almost all).

In the orders section on my account I can see cearly that I have everything that I purchased no worries, however when going to this link as given by support: https://www.ashesofcreation.com/dashboard/?idc_orders=1 - it shows nothing (but a lazy $100 pack) which I didn't even order.

Ideas?

Comments

  • lukums said:
    Greetings:

    So I contacted support in order to upgrade packages and what not - which I got the info correctly.

    However I purchased the intrepid pack and alot of monthly bundles (almost all).

    In the orders section on my account I can see cearly that I have everything that I purchased no worries, however when going to this link as given by support: https://www.ashesofcreation.com/dashboard/?idc_orders=1 - it shows nothing (but a lazy $100 pack) which I didn't even order.

    Ideas?
    That link should only display your crowdfunding orders. Try using this link:

    https://www.ashesofcreation.com/account/orders

    Ensure you are logged into your account first.
  • G'day Lexmax, 

    Ok I see what you  mean but should I worry?

    The $100 kickstarter is "active" but my alpha 1 bundle (intrepid) is "completed"
    No key - nothing as of yet to say activate.

    Sorry probably dense.
  • I would like to know more about the Alpha 1 Key.

    My intrepid is completed and that's all I see
  • If it says "Status" - "Completed", "Amount - 500$", then you are all set for alpha 1. Now you just have to jump in the boat with the rest of us and wait till next month to play.
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