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Purchased alot... can't see anything

Greetings:

So I contacted support in order to upgrade packages and what not - which I got the info correctly.

However I purchased the intrepid pack and alot of monthly bundles (almost all).

In the orders section on my account I can see cearly that I have everything that I purchased no worries, however when going to this link as given by support: https://www.ashesofcreation.com/dashboard/?idc_orders=1 - it shows nothing (but a lazy $100 pack) which I didn't even order.

Ideas?

Comments

  • lukums said:
    Greetings:

    So I contacted support in order to upgrade packages and what not - which I got the info correctly.

    However I purchased the intrepid pack and alot of monthly bundles (almost all).

    In the orders section on my account I can see cearly that I have everything that I purchased no worries, however when going to this link as given by support: https://www.ashesofcreation.com/dashboard/?idc_orders=1 - it shows nothing (but a lazy $100 pack) which I didn't even order.

    Ideas?
    That link should only display your crowdfunding orders. Try using this link:

    https://www.ashesofcreation.com/account/orders

    Ensure you are logged into your account first.
  • G'day Lexmax, 

    Ok I see what you  mean but should I worry?

    The $100 kickstarter is "active" but my alpha 1 bundle (intrepid) is "completed"
    No key - nothing as of yet to say activate.

    Sorry probably dense.
  • I would like to know more about the Alpha 1 Key.

    My intrepid is completed and that's all I see
  • If it says "Status" - "Completed", "Amount - 500$", then you are all set for alpha 1. Now you just have to jump in the boat with the rest of us and wait till next month to play.
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