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Will the "Refunds" be a thing

ArchivedUserArchivedUser Guest
in Ashes Of Creation General Discussion
Hello there! 

I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 

Comments

  • ArchivedUserArchivedUser Guest
    No refunds sadly 
  • ArchivedUserArchivedUser Guest
    Over Paypal is possible. Many europeans payed with Paypal.

    For some ppls like me they payed with credit card, theres a way over the bank you got the card from.

    I am on this point.
  • ArchivedUserArchivedUser Guest
    Imagine trying to handle $3million in refunds after all the equipment and hiring they've invested in haha 

    As long as they deliver a game, it's impossible to get a refund, as that's what you paid for.. Regardless of your personal opinion of who publishes the game for them.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Please correct me if I’m wrong..  Wasn’t it stated they would be self publishing in all territories ? Remember reading that somewhere. I’m not wanting a refund, will play the hell out of this game it’s still the best looking mmo near future. But maybe grounds for one if it was said? Tho I’m no lawyer haha xD

    Still pissed about My.com !!  :'( 
  • ArchivedUserArchivedUser Guest
    I doubt anyone would be given a refund.
  • ArchivedUserArchivedUser Guest
    You invested in a game, I am unaware of anywhere you can get a refund from an investment. Maybe if the game was out and you paid 15$ for a month, played for an hour and wanted a refund you could get something back.
  • ArchivedUserArchivedUser Guest
    Yeah there won't be any refunds.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Build up dreams an curiosity , hopes and joy but hey guys we will go whit My.com ... man i am going to be cross when/if it's going to build up pay structures and regional blook.
  • ArchivedUserArchivedUser Guest
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
  • ArchivedUserArchivedUser Guest
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    Ever heard of investers pulling out of a project? 

    Kickstarter is an investing site for small projects. Investers pull out because of loss of faith all the time.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    It's not just a matter of disagreeing with a design choice but the fact they actually changed one of the biggest marketing selling point of Ashes... you know, that Intrepid would self-publish their own game and being free of scammy foreign publishers like My.Com. It's higly unlikely to make MMOs great again if studios like Intrepid get caught in these traps all over again. So yeah, investors should be scary of this news and looking for options to back away.
  • ArchivedUserArchivedUser Guest
    Karthos said:
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    Ever heard of investers pulling out of a project? 

    Kickstarter is an investing site for small projects. Investers pull out because of loss of faith all the time.
    You're not an investor. You're a backer. There is an enormous difference there. Also, as an investor in a private startup, once you hand over the money, its gone. Your only options are to discontinue any future funding. However, back to my original point, an investor gives money in the expectation of a monetary return later. That's not the case here at all. You're backing a product and will get the end result of that product. 

    It would be completely unreasonable to expect to be entitled to a refund during the development process. Can you imagine? Everyone would just be holding their money hostage and pulling out whenever the Dev team does something they don't like. Since its impossible to make everyone happy, there would be nothing left to finish the game. Madness!
  • ArchivedUserArchivedUser Guest
    Karthos said:
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    Ever heard of investers pulling out of a project? 

    Kickstarter is an investing site for small projects. Investers pull out because of loss of faith all the time.
    You're not an investor. You're a backer. There is an enormous difference there. Also, as an investor in a private startup, once you hand over the money, its gone. Your only options are to discontinue any future funding. However, back to my original point, an investor gives money in the expectation of a monetary return later. That's not the case here at all. You're backing a product and will get the end result of that product. 

    It would be completely unreasonable to expect to be entitled to a refund during the development process. Can you imagine? Everyone would just be holding their money hostage and pulling out whenever something they don't like comes into the picture. Since its impossible to make everyone happy, by the time the product is finished (it would never finish in this case) all the original backers would have exited for one reason or another. Madness. 

    But ya, you're not investor so stop fooling yourself.
  • ArchivedUserArchivedUser Guest
    Karthos said:
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    Ever heard of investers pulling out of a project? 

    Kickstarter is an investing site for small projects. Investers pull out because of loss of faith all the time.
    You're not an investor. You're a backer. There is an enormous difference there. Also, as an investor in a private startup, once you hand over the money, its gone. Your only options are to discontinue any future funding. However, back to my original point, an investor gives money in the expectation of a monetary return later. That's not the case here at all. You're backing a product and will get the end result of that product. 

    It would be completely unreasonable to expect to be entitled to a refund during the development process. Can you imagine? Everyone would just be holding their money hostage and pulling out whenever something they don't like comes into the picture. Since its impossible to make everyone happy, by the time the product is finished (it would never finish in this case) all the original backers would have exited for one reason or another. Madness. 

    But ya, you're not investor so stop fooling yourself.
  • ArchivedUserArchivedUser Guest
    It depends on the region you are from. Just because they label it as a pledge doesn't mean you aren't purchasing something. Local consumer laws will be different in different regions. Luckily EU has quite a robust set of digital purchase laws. I suggest you look into consumer rights for your region and act appropriately. A class action lawsuit might be possible depending where you are located due to false advertising, and there is evidence of intrepid selling one thing and then acting oppositely, such as the promise for self-publishing and now going with a Third party.
  • ArchivedUserArchivedUser Guest
    The horror of first world problems.
  • ArchivedUserArchivedUser Guest
    smallcaps said:
    It depends on the region you are from. Just because they label it as a pledge doesn't mean you aren't purchasing something. Local consumer laws will be different in different regions. Luckily EU has quite a robust set of digital purchase laws. I suggest you look into consumer rights for your region and act appropriately. A class action lawsuit might be possible depending where you are located due to false advertising, and there is evidence of intrepid selling one thing and then acting oppositely, such as the promise for self-publishing and now going with a Third party.
    We all knew what we were supporting. 
  • ArchivedUserArchivedUser Guest
    Dragnon said:
    Karthos said:
    Dragnon said:
    beyond89 said:
    Hello there! 

    I have read and read a lot of people complaining about about the bad decision that Ashes have made...but some of them ar at that point to say "please give me money back" i do apolagise in advance if i afendet but if it happens are we/us going to be refunded. 
    No. That's not how crowd funding a pre-release product works.....Can you imagine if people were allowed to receive a refund because they disagree with a design choice along the way? Absolute mad lad!
    Ever heard of investers pulling out of a project? 

    Kickstarter is an investing site for small projects. Investers pull out because of loss of faith all the time.
    You're not an investor. You're a backer. There is an enormous difference there. Also, as an investor in a private startup, once you hand over the money, its gone. Your only options are to discontinue any future funding. However, back to my original point, an investor gives money in the expectation of a monetary return later. That's not the case here at all. You're backing a product and will get the end result of that product. 

    It would be completely unreasonable to expect to be entitled to a refund during the development process. Can you imagine? Everyone would just be holding their money hostage and pulling out whenever something they don't like comes into the picture. Since its impossible to make everyone happy, by the time the product is finished (it would never finish in this case) all the original backers would have exited for one reason or another. Madness. 

    But ya, you're not investor so stop fooling yourself.
    The fact you posted this three times made me smile. Thank you for brighting up my day and pointing out my mistake 3 times.
  • ArchivedUserArchivedUser Guest
    edited August 2018
    That's a forum bug. It's messed up really and annoying af..lol. 
  • ArchivedUserArchivedUser Guest
    Karthos said:

    The fact you posted this three times made me smile. Thank you for brighting up my day and pointing out my mistake 3 times.
    Spam bot to the rescue.
  • ArchivedUserArchivedUser Guest
    UnknownSystemError said:
    Karthos said:

    The fact you posted this three times made me smile. Thank you for brighting up my day and pointing out my mistake 3 times.
    Spam bot to the rescue.
    That's weird. Its a triplicate of 1 post I think because it has the same 2 LOLs on all three posts. 
  • ArchivedUserArchivedUser Guest
    Yes, you can often hit submit and depending on what the system thinks, it will throw your post in a queue. Some people hit submit again and again. For others it just dupes them on its own, known bug with these forums.
  • ArchivedUserArchivedUser Guest
    By investing/backing/pledging this project prior to release you are turning over your monies to an entity in hopes they will perform as directed.

    If the game flops, does not release, and all that money goes to the ether we were all duped. Besides a mention of Steven personally agreeing to refund KS backers there is no way we will get our money back.

    Investors do pull out of deals, but a lot of the time they are putting money up not handing it over and then expecting it back. In the cases they do receive money back their contracts were probably designed to guarantee them that option if the company/product somehow changed beyond reason/scope or somehow came into direct conflict with what an investor champions.

    When we bought packages, we did not sign such an ironclad contract. We should all be adults and capable of understanding the terms we agreed to even if we didn't read them.
  • ArchivedUserArchivedUser Guest
    Dragnon said:
    smallcaps said:
    It depends on the region you are from. Just because they label it as a pledge doesn't mean you aren't purchasing something. Local consumer laws will be different in different regions. Luckily EU has quite a robust set of digital purchase laws. I suggest you look into consumer rights for your region and act appropriately. A class action lawsuit might be possible depending where you are located due to false advertising, and there is evidence of intrepid selling one thing and then acting oppositely, such as the promise for self-publishing and now going with a Third party.
    We all knew what we were supporting. 
    As I mentioned specifically for the EU and similar regions, I direct you to the Consumer Protection from Unfair Trading Regulations 2008 part 4A in the UK. 

    Here is a decent summary of the law:

    http://blogs.nottingham.ac.uk/allconsuminginterests/2015/11/17/crowdfunding-and-the-consumer/

    Basically we can cite misrepresentation of the product, as it was sold on the premise of one thing and is now another. Kickstarter policy or not, they must adhere to the laws of the regions they are active. It is very clear.
  • ArchivedUserArchivedUser Guest
    Was it sold, or did you fund it?
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