Explaination

ArchivedUser

Would someone be so kind as to explain the following so that I understand what I need to do:
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If you are a Kickstarter backer, please consume your package code to a registered Ashes of Creation account. If you require any assistance with recovering a Kickstarter Package Code, please contact our support team through the main website.

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I am a Kickstarter backer and do not understand this statement that was in the latest email that I received. Thank you for all that may help me with this.  

ArchivedUser

Essentially what this means is that you should attach the kickstarter key to your AoC account via; https://www.ashesofcreation.com/code-redeem/

If however, for some reason you never received a key, have lost it or redeemed it on the wrong account then contact support via the website and they will be able to sort things out.

I hope this helps!

ArchivedUser

Thank you Narys that put it in terms of my understanding it

ArchivedUser

How do i know if i have done this? Anywhere i can see?

ArchivedUser

Go here:

https://www.ashesofcreation.com/account/orders

You should see your Kickstarter package listed under “Purchases and Orders”.  You’ll have to click the Details button next to any item listed to confirm what it is but you can probably guess right away from the listed price.