Glorious Alpha Two Testers!
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
how long is reasonable for a support request
ArchivedUser
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I sent a support request enquiry about adding my kickstarter code to my account. I received a fairly prompt reply on the 18 September, 2018, which stated that the code had already been used up.
My reply is that I have the code still unused, and how can it be attached to a different account. I am very concerned that a £200 kickstarter code has been stolen. I am also very concerned that I am receiving no response from the support dept about this issue. In light of the My.com subjective issue, this leaves me feeling that I have had my code passed on.
My reply is that I have the code still unused, and how can it be attached to a different account. I am very concerned that a £200 kickstarter code has been stolen. I am also very concerned that I am receiving no response from the support dept about this issue. In light of the My.com subjective issue, this leaves me feeling that I have had my code passed on.
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