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Backing Concern

ArchivedUserArchivedUser Guest
in Ashes Of Creation General Discussion
I backed this game on Kickstarter quite some time ago and while my pledge is visible on Kickstarter, it shows on this website that I have no backing orders or purchases. Is there some kind of link I need to create between the two accounts or am I fussing over nothing? Thanks!

Comments

  • ArchivedUserArchivedUser Guest
    Yep, you should have been sent a code months ago that would have linked your KS to the account here. Have no worries, many people have experienced the same. Just send in a support ticket on the main website and they should get you sorted. (may take some time if ticket volume is high)

  • ArchivedUserArchivedUser Guest
    I know they are having huge changes as they are making their new website but this seems unrelated. I would do what unknown said and fill in a suport ticket. Hope you get it sorted out soon.
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