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Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

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My.com or AshesOfCreation.com for EU ???

ArchivedUserArchivedUser Guest
in The Newly Arrived
Alright so i recently found out about this game and i am insanely hyped up and i am hoping so much that this game will be a big success! 
I am from EU and i want to buy a pack and support the game, but as i started looking into it, i realized that the game is published by My.com for EU, honestly i HATE them! But i am very hyped up about this game, so my question is, can i buy the pack here and still play on European servers? Do i have to do it through My.com website? 

Comments

  • ArchivedUserArchivedUser Guest
    Here is how that works. You can indeed buy a package and register on the NA site. Or you can do the same on the My.com site. There is no IP or region locking. In a game that heavily features pvp as well as pve, most will want to play on servers located closest to them. If you decide at launch you want to play on EU servers your support and account integration will be handled by my.com. If you decide to play on NA servers only, your support and account integration will be handled by Intrepid. They know exactly where you are logging in from and location in the world. It basically comes down to paying in euros or dollars at this point if you were to buy a package.
    Please read the relevant threads and watch TheLazyPeon video I will provide links for, should help with your anxiety.
    https://forums.ashesofcreation.com/discussion/40270/official-my-com-press-release-and-statements/p1
    https://www.youtube.com/watch?v=KGsXie8d8mM
  • ArchivedUserArchivedUser Guest
    Thank you for your answer, i have seen the LazyPeons video, my issue and distrust with My.com goes beyond something words can fix, it will take action!  I do want to play on EU servers for sure, i just wish to purchase the game, packs and everything through Intrepid and not My.com but still have access to EU servers, is that possible? 
  • ArchivedUserArchivedUser Guest
    edited December 2018
    No, you can purchase through Intrepid, but once the game goes live if you want to play on EU servers your account and its information will be migrated to My.com for them to handle any issues. This was clarified by Steven again two days ago. They are able to identify where accounts are playing from and those that fall under different "jurisdictions" will end up there. You will be able to avoid My.com completely only by never playing on EU servers and only playing on NA. The same applies to the Russians and mail.ru.  There is no incentive for My.com/Mail.ru to provide server support and publishing in EU and Russia if people were able to subvert the intent behind the agreement and skew population numbers costing them revenue. There is no region locking or IP locking with Ashes, but where you choose to play will determine who handles your account.
  • ArchivedUserArchivedUser Guest
    Thank you for your answer! 
  • ArchivedUserArchivedUser Guest
    Greetings from Oceania and welcome to Ashes of Creation!!!
  • ArchivedUserArchivedUser Guest
    It is still not clear what information is being passed to my.com from European accounts already registered at Intrepid. To quote Steven "My.com will be responsible, with collaboration from Intrepid, for EU accounts and servers". 

    What is the collaboration? Will my.com have our log in information only, and will European players be able to purchase items and pay sub via Intrepid and thus not give my.com payment details such as credit card details, etc. 

    @Razorclaw I would recommend purchasing your package via Intrepid now as firstly I dont think you can currently buy the package via my.com and second Steven has confirmed when account migration takes place Europeans will get the option to migrate. So you can make a more informed decision at that point.

  • ArchivedUserArchivedUser Guest
    Welcome to Ashes 'w'
  • ArchivedUserArchivedUser Guest
    Welcome to Ashes!!!
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