Founder pack

I had a kickstarter founder pack that I bought but i don't think its connected to my account

Comments

  • AzathothAzathoth Member, Braver of Worlds
    It does not appear to be based on your forum "member" status.
    There is a Support Icon on the homepage, you will want to submit something there. Recently I believe a few others lost their status, but I am not sure if that has anything to do with the accounts being linked.
    Best of luck!
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    +1 Skull & Crown metal coin
  • sylsyl Member
    If it's been 48 hours since you activated it, it should be linked. If it still does not work, I'd suggest contacting Customer Support over at https://ashesofcreation.zendesk.com/hc/en-us/requests/new.
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  • LieutenantToastLieutenantToast Moderator, Staff
    Hi there - as others have mentioned, if you don't see your Kickstarter package or items in your Inventory here (be sure to check under the "Other" tab as well), please open a support ticket so our team can assist you further! You can do so directly here: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

    I'm going to go ahead and close this thread now, but please feel free to message me directly if you have any additional questions or issues regarding this topic!
This discussion has been closed.