Thank you to all who participated in our August 20 play test! If you joined in, please remember to leave your feedback and bug reports on the forums here: https://forums.ashesofcreation.com/categories/apoc-bug-reports

OG Kickstart Contributor -- Lost Access To Email

Hello.

I tried reaching out to the support e-mail that I had on my Kickstarter payment, but never received any response back over 2 weeks ago.

How can I go about updating the e-mail on the correspondence? I have Paypal payment information and everything. I bought the Braver of Worlds back in July 2017.

Thank you in advance for your help!

Comments

  • LieutenantToastLieutenantToast Moderator, Staff
    Hi there! Did you open a support ticket through Kickstarter, or through our website? Please go ahead and open a ticket here through our system if you haven't done so already, so that our team can assist you further with any account issues: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

    I'm going to go ahead and close out this thread now, but please feel free to DM me directly with your ticket number once you've created it so I can pass that along to the team!
This discussion has been closed.