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Where is my pledge title?

keepsixkeepsix Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
in Support & FAQ
Hello, I. Ought the braver of worlds Kickstarter package and I don’t seem to have any titles.

Do I have to link my account again or something?

Comments

  • KarthosKarthos Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    edited July 2019
    Try logging out and back in.

    Edit: if that doesn't work open a ticket.

    I periodically have badges and stuff drop off my account and relogging usually solves it.
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  • keepsixkeepsix Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    edited July 2019
    ok thanks, I’ll have to open a ticket I guess
  • flatlineflatline Member, Founder, Alpha Two, Early Alpha Two
    Denied
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2019
    Hi there! If you just recently logged into our website and forums since our account migration back in December, it may take up to 48 hours for your items to migrate over and appear in your web inventory here: https://accounts.ashesofcreation.com/users/profile

    If you still don't see your items after that time window (and you've checked under the "Other" tab as well), please go ahead and open a support ticket directly here so that our team can assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

    I'm going to go ahead and move this over to the Support section & close this thread out now, but if you have any further questions or issues on this topic (or if you'd like to send your ticket # over my way), please feel free to DM me!

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