Unreal Engine 4 Crash Help! Tuesday, September 24 Apocalypse Early Access after download.

Lifetree

Hi, guys this is my first time this happen, it didn't happen before when the last time Apocalypse open.
Today Apocalypse got Early Access again open, so I login into the game launcher and download new upgrade.
But soon after it finish the downloading and asked to restart the game and it Crash after it re-launch.
I try to fix it, to restart the game and re-download the game but it didn't work and I have no idea why.
And it give me " Unreal Engine 4 Crash Reporter". That I cannot ask to send or restart.
Thanks.

LoginId:f92fcc314e5e3aa4ad063dbe5f9b606b
EpicAccountId:

Assertion failed: [File:Unknown] [Line: 4298] Corrupted index in pak file (CRC mismatch).

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BlackMyst

Following these instructions will fix this issue

https://ashesofcreation.zendesk.com/hc/en-us/articles/360016316113-How-do-I-uninstall-the-game-

Greypelt

In case the above sounds like a joke, corrupted index files are caused by trying to install with parts of older versions of the game already installed. Most of the time when this happens, it's because the %APPDATA% hasn't been cleared out.

Lifetree

greypelt wrote: »

In case the above sounds like a joke, corrupted index files are caused by trying to install with parts of older versions of the game already installed. Most of the time when this happens, it's because the %APPDATA% hasn't been cleared out.

Ya, I find a solution after Wololo post this https://media.discordapp.net/attachments/542046017143439370/626197429624242195/Uninstall_instructions1.png

I need to deleted everything, and re-install the game to work.
But I still have the same problem sometime when I try to Leave Match, it kick me out of the game and have the same error. But I still able to login and play though.

naibaf82

For me the crash comes in the game, sometimes sooner later.

LieutenantToast

Hi there - as other users have mentioned, that particular pak file error comes from having old files leftover from previous test installs. Please follow the directions here if you experience this error to start with a clean install, and then make sure to grab the latest update from wherever you play Apocalypse!

I'm going to go ahead and close this thread out now, but please feel free to open a tech support ticket here if you continue to experience this issue and need further assistance: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614