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I can't send the error report so here's a screenshot
sunfrog
Member, Founder, Kickstarter
September 2019
in
Support & FAQ
The send and close button is grayed out so here's a screenshot.
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LieutenantToast
Member, Alpha One
October 2019
Hi there - that particular "corrupted index in pak file" error is usually an indication that you still have old files leftover from a previous play test.
You can see how to remove all your old files for a clean reinstall here!
If you continue to experience this issue after following the instructions in the link above, please go ahead and open a tech support ticket so our team can assist you further:
https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
I'm going to go ahead and close this thread out now, but please feel free to message me directly with your ticket # if you're still experiencing this issue!
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This discussion has been closed.
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If you continue to experience this issue after following the instructions in the link above, please go ahead and open a tech support ticket so our team can assist you further: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
I'm going to go ahead and close this thread out now, but please feel free to message me directly with your ticket # if you're still experiencing this issue!