Glorious Alpha Two Testers!
Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
You need to engage with playerbase
Cain
Member
People are asking questions on twitter and making posts on the forums and its radio silence. We understand its testing and early access and most of us respect that and enjoy it for what it is but one thing gamers will not tolerate is 0 engagement. Get on twitter and help people having technical issues or answer some of the questions like why a region is missing or why there are no duos or 3s. a little bit of communication goes a long way and games have failed for less.
0
Comments
In addition to our support Twitter, the quickest way to get updates on the latest news on the game is by joining in our Discord - we have a special channel called #server-status-and-support where we've been keeping you up-to-date! Here's the link for Discord: https://discord.gg/ashesofcreation
Our forums are a key place for us to gather longer-form content like bug reports and feedback - with that in mind, you may find that you see shorter, quicker updates from our team over on Discord!
If you guys wanna use the discord as the main way of communicating with your community, I would suggest adding a discord link or button somewhere on the website. There are waaaay too many people not aware of the fact that the discord is the primary source of info and interraction with/from the devs.
Edit: I just looked at the front page and it appears that you guys do have an icon at the buttom of the screen (my apologies), however I would still make it more visible if possible