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Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
Patching Fails, Kicked From Game
Xenantaya
Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
in Bug Reports
When I reach login screen, the game attempts to patch and then the following message appears: "Patching failed, check the logs for more details. Press OK to exit." I am then kicked from the game.
This error started tonight. I played fine for a few hours earlier in the evening, but when I tried to log on a half-hour ago, I began experiencing this error. It now happens every time I log in to the game, so that I cannot play. I completely deleted APOC from my computer and re-installed it, yet have this same error.
The expected result was that the game would apply any needed patches, and then I would be able to play the game.
The actual result is as above. Every time I log in I receive that message and then am kicked from the game.
This error started tonight. I played fine for a few hours earlier in the evening, but when I tried to log on a half-hour ago, I began experiencing this error. It now happens every time I log in to the game, so that I cannot play. I completely deleted APOC from my computer and re-installed it, yet have this same error.
The expected result was that the game would apply any needed patches, and then I would be able to play the game.
The actual result is as above. Every time I log in I receive that message and then am kicked from the game.
0
Comments
Same message today morning and its still there.
At Morning I play some Solo Runs and all is fine. Then some hours later, starting game. Failed. Error message, i must repair the client. I do so. Game not start. Error: Unknown file version (APOCClient-Win64-Shipping.exe). Reinstall. Now the Game start. Login possible. Patching failed! Errormessage: "Patching failed, check the logs for more details. Press OK to exit."
Error Message while patching.
This is the Log file .... Unknown Version!
2019-10-16 18:37:02.0970 Debug Patcher.PatcherAPI.RunImpl was called
2019-10-16 18:37:02.1387 Info Patch started
2019-10-16 18:37:02.1387 Info From unknown_AwsProd
2019-10-16 18:37:02.1387 Debug Obtaining patch for branch AwsProd and from GameVersion unknown_AwsProd
2019-10-16 18:37:02.3443 Debug Patcher.PatcherAPI.GetStatus was called
2019-10-16 18:37:02.3443 Debug Patcher.PatcherAPI.UpdateStatus isRunning:True upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
2019-10-16 18:37:02.9716 Error Patcher::Run Error: Failed to initialize Raknet
2019-10-16 18:37:02.9716 Info Patch completed
2019-10-16 18:37:02.9716 Error Patcher.PatcherAPI.RunImpl exception : Failed to initialize Raknet
2019-10-16 18:37:02.9716 Debug Patcher.PatcherAPI.UpdateStatus isRunning:True upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
2019-10-16 18:37:03.0016 Debug Patcher.PatcherAPI.GetStatus was called
2019-10-16 18:37:03.0016 Debug Patcher.PatcherAPI.UpdateStatus isRunning:False upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
The Game start to run. Error PupUp: EasyAntiCheat Error: EAC index access error. -> i klick OK. The Game run to Login Screen. After Login the Patcher start ... and ... starting the Patch
Patch successful. Automatik restart Game -> same Error from EasyAntiCheat -> OK -> Login Information -> Patch run successful -> Game start -> i see the game log in Screen -> than Crash to Desktop -> An Unreal process has crashed: UE4-APOC
Unreal Crash to desktop now 3 times. Can't Play
Error log:
2019-10-16 14:55:52.9738 Debug Patcher.PatcherAPI.RunImpl was called
2019-10-16 14:55:53.0282 Info Patch started
2019-10-16 14:55:53.0282 Info From unknown_AwsProd
2019-10-16 14:55:53.0365 Debug Obtaining patch for branch AwsProd and from GameVersion unknown_AwsProd
2019-10-16 14:55:53.3304 Debug Patcher.PatcherAPI.GetStatus was called
2019-10-16 14:55:53.3351 Debug Patcher.PatcherAPI.UpdateStatus isRunning:True upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
2019-10-16 14:55:53.6894 Error Patcher::Run Error: Failed to initialize Raknet
2019-10-16 14:55:53.6894 Info Patch completed
2019-10-16 14:55:53.6921 Error Patcher.PatcherAPI.RunImpl exception : Failed to initialize Raknet
2019-10-16 14:55:53.6921 Debug Patcher.PatcherAPI.UpdateStatus isRunning:True upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
2019-10-16 14:55:54.0113 Debug Patcher.PatcherAPI.GetStatus was called
2019-10-16 14:55:54.0113 Debug Patcher.PatcherAPI.UpdateStatus isRunning:False upToDate:False hasPendingTasks:False downloaded:0 totalDownload:0 changesApplied:0 totalChanges:0
https://easy.ac/en-us/support/game/guides/installer/
My Install is C:\Program Files (x86)\EasyAntiCheat
Yesterday all worked fine. Finished some weeklies and up on patcher launch get "Patch failed, check logs."
patcher-2019-10-16 22_01_42.4478.log
gameversion.json is to long to post
Quoth the raven, Nevermore.
My personal full path of installation for step 1 + 2 is:
D :\Spiele\Ashes\Apocalypse\APOC\Binaries\Win64\APOCClient-Win64-Shipping.exe
@Intrepid
If required I can provide you full patcher logs, here is the important part, I think:
Quoth the raven, Nevermore.
your Solution was Very helpful to Repair the Game ! Many THANKS , cause it is VERY dificult to Fix Failures like this with only a middle knowledge of Programing...
@Thal If it appears that your cursor is not aligned with your buttons, please try pressing Alt+Enter first, so that you can navigate to your Settings and adjust your resolution accordingly!