Your game version if out of date must be upgraded.

Warlord

I reinstalled Ashes 2 times. Still keep getting this error. How do I fix it?

LieutenantToast

Hi there - we appreciate your patience as we worked to resolve an issue that was preventing some users from logging in and playing shortly after Early Access kicked off!

If you are continuing to see this issue now after grabbing the latest download from our website or Steam, and you've made sure to uninstall all previous files before a clean install, please go ahead and open a tech support ticket here so we can assist you further: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614

I'm going to go ahead and close this thread out now, but please feel free to reach out to me directly if this issue persists for you